Privacy Policy

Overview

Ackerman Consulting Group, LLC ("ACG," "we," "us," or "our") operates offices in Arizona and Tennessee and provides consulting services to clients through our website at ackermancg.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described here.

Information We Collect

Information you provide directly

When you submit our contact form, we collect your name, email address, and the contents of your message. We use this information solely to respond to your inquiry.

Automatic data collected through your browser

When you visit our website, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected through Google Analytics and Google Tag Manager and is used to understand how visitors interact with our site so we can improve it.

myACG portal

Registered users of our myACG client portal may have a profile that includes their name, email address, and work-related data such as project assignments and time records. Access to the myACG portal is restricted to ACG employees and authorized clients. No sensitive personal or financial data is stored within the portal.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Analyze website traffic and user behavior to improve our site
• Communicate with myACG portal users regarding projects and tasks
• Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. When you first visit our site, you will be presented with a notice that allows you to accept or decline non-essential cookies.

• Essential cookies are necessary for the website to function and cannot be declined.
• Analytics cookies (via Google Analytics) help us understand how visitors use our site. These are only activated if you choose to accept cookies.

You can withdraw your consent at any time by clearing your browser's cookies and revisiting the site, which will prompt the consent notice again.

Third-Party Services

We use Google Analytics and Google Tag Manager to collect and analyze website usage data. Google may process data on servers located outside of your state or country. You can learn more about how Google handles data at policies.google.com.

We do not sell, rent, or share your personal information with any third party for marketing or advertising purposes.

Data Retention

We retain contact form submissions for as long as necessary to address your inquiry and for a reasonable period thereafter in case of follow-up. Analytics data is retained in accordance with our Google Analytics settings (default: 26 months). myACG portal data is retained for the duration of the working relationship and a reasonable period following its conclusion.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

California Residents — Your Rights Under the CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know — You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct — You may request that we correct inaccurate personal information we hold about you.
• Right to Opt Out — You have the right to direct us not to sell or share your personal information. We do not sell or share personal information for monetary or other consideration.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at info@ackermancg.com. We will respond to verified requests within 45 days.

Users Outside the United States

Our website is operated in the United States. If you are accessing our site from outside the U.S., please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us at:

Ackerman Consulting Group, LLC Email: info@ackermancg.com